Our Services
Site Survey
- Consultation
- Site Evaluation and Feasibility report
- Load Enhancement
- Standard Warranty
Installation
- Ground Works
- Site Electrical Works
- Charger Installation
- Charger/ SPIN app commissioning
- Use Training
Warranty Operations
- Remote Diagnostics
- On-site Corrective Maintainnace
- Software Upgrades
- App Support
AMC
- Schedule Visits
- Predictive Maintenance
- Zero Downtime
End of Life/ Recycling
- Renewals
- Recycling
Troubleshooting Process
1.Charger Having Issue
Refer to Troubleshooting guide and follow the instructions. Incase the issue is escalated, pls keep the token number handy.
2. Ticket Creation & Remote Diagnosis
A service token is generated.
Remote diagnostics and initial resolution attempts are carried out.
3. On-Site Support & Backup
Service engineer visit is scheduled if required.
If not resolved within 24 hours, a backup device is provided.
4. Resolution & Closure
Issue is resolved, tested, and validated.
Ticket is closed with proper documentation and administrative updates.